Plans and Pricing

NO. There are no sign up fees, switching costs, termination penalties. Only pay for what you choose with no hidden fees.

You can subscribe to our Premium Service Plan for 1 month or 12 months, and to our VIP Service plans for 3 months, 6 months or 12 months.

Subscription to the VIP Dietitian plan consists of 3 monthly payments and does not renew automatically at the end of the 3 months term.

Yes! While we’d hate to see you go, you can cancel your PREMIUM subscription at any time right from the My Profile page: Simply scroll down to ‘My subscription’ and click on ‘Cancel my subscription (stop recurring payments)’. This will be effective immediately and no further charges will be made to your credit card.

For VIP subscriptions, cancellation is possible until you make your appointment for the Initial Assessment with the Dietitian or Kinesiologist. Once you make this appointment, you agree to pay for the entire duration of the subscription that you purchased.

Yes! As a paying subscriber, you can change meal plan type as often as you want, at no charge, including being able to go back to your original meal plan type. To do so, go to My Profile and select what you want under ‘Meal Plan type’, by clicking in the dropdwown selector to reveal all options.

Yes! You can upgrade from Premium to VIP at any time. To do so, call us toll-free at 1-877-570-1035 or 514-564-0971 (Montreal area). On the other hand, downgrading from VIP to PREMIUM before the end of your subscription is not possible.

For the Premium Service Plan, when you choose to be billed on a monthly basis, you will be charged the indicated amount immediately. You will continue to be charged the same amount on the same day each month, until you cancel your subscription. Once you cancel, you will not be billed again, i.e. there are no commitments/contracts. Yearly subscriptions work the same way, except that you are billed in advance for the full year, and re-billed on the same day the following year, unless you cancel prior to the next billing date. Again, once you cancel, you will not be billed again, i.e. there are no commitments/contracts.

For the VIP Service Plans, billing is always done on a monthly basis, whatever the subscription duration. You will be charged the indicated amount immediately. You will continue to be charged the same amount on the same day each month, for the term of your subscription.

We offer different payment options:

• Pay here on the website (secured) with a credit card
• Pay by phone with a credit card, by calling us toll-free at 1-877-570-1035 or 514-564-0971 (Montreal area)
• Pay by mail by sending us a cheque, to the order of Sukha Technologies Inc., to:
  1470 Rue Peel, Suite 810
  Montreal, QC, H3A 1T1
  Canada

Absolutely. Credit card payments are totally secure, made by our California-based payment processor ‘Stripe’, through encrypted communication (https) and independently certified by Godaddy.com, as registrar.

We never have access to your credit card number, which is sent directly to Stripe, for the sole purpose of effecting the transaction. There is therefore no trace whatsoever of your credit card information in our database. Since we started accepting credit card payments in August 2010, there has not been a single payment security issue.

Yes. If you’re not fully satisfied, contact us within 7 days of purchase and we will refund your payment. To do so, you need to sign in first and then select ‘Others’ in the Contact form. This guarantee does not apply to the Carb-Loading Meal Plan under the PREMIUM Plan. For the VIP Personal Dietitian Plan, this guarantee stops from the moment you send us back your Medical Questionnaire. Check our Refund Policy for more info.

Yes, your personal data is secure and private. We never share your data with anyone else, and we never use your data for purposes other than providing you with the service that you chose. Please see our Privacy Policy for further info.